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What are services?

If you pay a plumber to mend a dripping tap, that's a service. The plumber has agreed to carry out a service for an agreed amount of money.

Sometimes services will be supplied with goods. A new boiler being fitted will involve both the supply of goods (the boiler) and a service (the fitting).

Some other examples of services are:

dry
cleaners

travel
agents
nurseries & childcare garages hairdressers

There are many more.

Before you make a complaint make sure that you are dealing with a service rather than goods you have bought, as different laws apply.

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