There are a variety of codes of practice and
laws to protect you when you buy financial products. This will depend
on the type of product or service you are buying and whether you
have used a financial adviser. Some of the financial services and
products you may buy are:
banking
National Savings
loans and credit
insurance
pensions
mortgages.
However you choose to buy, you have a right
to:
advisers who are competent
accurate and suitable
information
firms that are trustworthy.
And if you have a complaint:
clear complaint procedures
compensation if
the complaint valid.
Tip: If you do not use a financial
adviser you will lose many of your rights. You are responsible
for your own choices and decisions.
